Public Services
Our experts demonstrate our experience in SAP consulting for public administrations on a daily basis in various administrations.
Public administration is an area with many facets
Tasks and challenges that need to be addressed by the different institutions are in most cases multi-disciplinary and interrelated. Our specialists demonstrate our many years of experience in SAP consulting for public administrations on a daily basis at various administrations. You too can benefit from this wealth of experience.
You too can benefit from this wealth of experience.
The five central building blocks of digitization with SAP S/4HANA
Everything on one platform: SAP S/4HANA for public administration! Digitalisation plays an increasingly important role in our everyday lives: we can do our shopping, manage appointments, pass on information, stay in touch with our environment, professionally or privately. And all with just one device – simple, secure, easy to use and available everywhere.
What was considered a vision only a short time ago is already reality today. Transferred to public administration, this means: Processes have to be reorganized and digital bridges to the future have to be built, because specialized procedures are not or rarely networked with each other.
What opportunities are opening up for the public service?
SAP shows what is possible in the area of digitization: processes that are still based on handwritten forms today can be processed digitally in the future without detours and multiple, time-consuming transmissions. Evaluations become easier because the information is available to you in a structured form.
Communicate more effectively with citizens, businesses and employees inside and outside your organization. If digitization succeeds, many administrative activities can be handled more easily.
The benefit: You have more time for the essentials.
Centralization of IT
Centralization and standardization of IT services incl. Service Administration.
Social benefits
Make benefits decisions based on all relevant factors - with solutions from SAP. Manage the benefits process end-to-end - from application to payment. Determine eligibility and amount using a rules engine. Our software supports all administrative and financial processes in the area of social benefits.
Setting the right course
With SAP solutions for public administration, public authorities can introduce simplifications in all areas, provide innovations
and become more efficient in order to seize new opportunities and improve the quality of life of citizens.
meet citizens' expectations
Deliver responsive, personalized self-service capabilities when and where citizens need them.
Public safety
Identify, predict, and respond to critical situations in real time to increase crisis resilience, avoid risk, and respond faster in crises.
IT for the areas of public administration
We offer SAP software for all areas of public administration:
- Sustainable state funding
- meet citizens' expectations
- Public safety
- Budget and finances
- investment projects
- human resources
- finance
- Purchasing and procurement
- Platform and technology
Industry trends in public administration
The public sector also regularly faces challenges: Adaptations of government services, changing obligations of companies and the population, technical innovations as well as financial requirements require the public sector to permanently assess its IT infrastructure. Effectiveness, profitability and security are required.
The decisive factors for success are the targeted orientation of IT to the administrative structures, appropriate customer-oriented service processing, and sophisticated coordination and cooperation involving various administrations.
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