SAP Field Service Management
Network the entire field service value chain with innovative software and a deep understanding of customer needs.

Efficient handling of customer concerns thanks to comprehensive field service management
SAP Field Service Management empowers your technicians with mobile tools, connects the entire field service value chain with innovative software and a deep understanding of customer needs.
This way, you can provide an effortless, proactive service experience that will win over your customers.

Why SAP Field Service Management?
Provide effortless, proactive service that wins over your customers. SAP Field Service Management empowers your technicians with mobile tools to do just that. Here’s why:

Decisive advantages
Take your customer service to the next level
Be inspired by the possibilities of SAP Field Service Management. In this video, we explain how you can take your customer service to the next level – in less than 90 seconds.


Improve any service performance in the field
SAP Field Service Management helps you to do this:
– Deployment planning supported by artificial intelligence
– Qualification & Competence Management
Map view for route planning and location of service personnel, equipment and customers
– Clear planning board for planning service and installation projects
– Drag & Drop interface for the assignment of orders to technicians


CEO Hälg Facility Management

"SAP Field Service Management creates transparency in your service business.
With a seamless connection to the ERP of your choice, you increase the efficiency of your office and field staff.
You open service tickets, schedule them, and the service team runs them with all the information needed to do that."
Lukas Schulthess,
Berater SAP Cloud ERP / SAP Field Service Management AGILITA AGFree SAP Field Service Management Demo
Request a free online demo with a product expert now or view the product flyer.