Use SAP Solution Manager to increase the efficiency of your SAP system landscape and use it to manage the entire lifecycle of your business processes and applications in an integrated solution.
Our consultants are specialized in Solution Manager and have been working exclusively with this tool for years. They bring countless experiences from successfully completed Solution Manager projects. Our customers include large companies and pioneers from the service sector and public administration.
Many companies are not aware of the full scope of the SAP Solution Manager and thus leave a lot of potential unused. The range of applications is diverse and flexible due to the modular design. As an example, some selected application scenarios of the Solution Manager are described, which are frequently requested by our customers. Further information is also available at the following link.
In order to be able to ensure that your business processes run smoothly, the importance of suitable tools for the holistic documentation and monitoring of your processes is increasing. With the solution documentation in Solution Manager, SAP provides a suitable tool for this purpose. In the solution documentation, it is possible to graphically depict all processes using the BPMN 2.0 modeling tool provided. In addition, the associated documents, transactions, Fiori applications, interfaces, etc. can be managed for each process or process step. The solution documentation serves as a "Singe Source of Trouth" and is fully integrated into all other areas of the Solution Managers. With our extensive know-how, we are happy to support you in setting up the solution documentation.
Change Request Management (ChaRM) helps you implement and monitor all changes to your IT systems. From the change request to the acceptance of the changes, all steps are documented here in an audit-proof manner. SAP Solution Manager provides an ITIL-compliant ChaRM that is fully integrated with other ITIL processes such as Incident Management and Problem Management. Problems in transport management such as overtakers and dependencies are proactively identified. We can help you benefit from this integration and add value to your business.
With Solution Manager IT Service Management, SAP has created a central platform for reporting faults, problems and service requests. This tool can be used to map the tasks and processes of an IT service desk. Users can create tickets either in Solution Manager or directly in the affected transaction. All relevant system information is collected automatically and the solution process is accelerated significantly. The integration between IT Service Management and Change Request Management represents an important added value of the Solution Manager. By implementing IT Service Management in Solution Manager, we support you in reducing the effort of your IT administration and improve the reporting and transparency of your IT processes.
The Test Suite enables the management of the entire test process in Solution Manager. You do not need any other tools for test management. In just a few steps, test managers can create test plans and assign the tests they contain to individual testers. The Test Suite provides an overview of the progress of test activities at any time and enables testers to execute and document tests directly from Solution Manager. We help you to make optimal use of the functions of the Test Suite and thus to reduce time and costs without compromising the quality of your business processes.
With Solution Manager, the integrated test automation tool CBTA is provided for all customers with Enterprise Support. CBTA makes it possible to create automated UI tests easily and quickly without programming knowledge. For this purpose, business processes can be recorded in the system and then replayed. By automating the testing of your business processes, we help you save resources and ensure that all processes run smoothly.
Focused Build is an add-on for Solution Manager and is built on the principle of agile development methodology. It enables the management of large agile projects such as S/4 HANA implementations in releases, phases, waves and sprints. A central dashboard provides distributed development teams with an overview of project progress and upcoming deadlines at all times.
With our know-how in the Solution Manager area, we have made it our task to open up this enormously extensive tool, which covers the entire application lifecycle, for our customers.
Our Solution Manager services therefore include:
